Support and Maintenance

  

 

 

  • Free Technical Telephone Support   - from our in-house team to help with most general areas 09.00-17.30 Hrs, Office Hours Monday - Friday (not including bank holidays).
  • Manufacturer Direct Technical Telephone Support
    - from some of our leading Manufacturers free options and special contracts up to 24/7 with options for follow the Sun international coverage
  • Additional Extra Years of Manufacturer's Warranty
    - options to choose 1, 2 or even more years extra cover. on some Manufacturers standard return to base warranties
  • Additional Overnight Advance replacement services
    - options to for per year or multiple years of advance loan product extra cover on some Manufacturers specialist hardware when you just can't wait or be without it. 

 

 WHY BUY MAINTENANCE SUPPORT ? 

All products are sold with a standard Manufacturer's return to base warranty usually valid for 2 Years depending on the manufacturer.  This means if the product gets a fault after the 30 days from purchase, the product has to be returned to us to arrange for the manufacturer to repair and deal with the fault as quickly as possible.

This can obviously mean you could be without the product while its off for repair and this can cause considerable inconvenience, if you want to protect yourself against this risk ask for a price for Maintenance onsite support options which now include a basic advance replacement option.

Just call for a price : 0845 899 5010

 

  • Maintenance On Site support Options:
    - On selected hardware we can offer options of onsite support. contracts available for varied hours response to your needs.

A)  Overnight Advance Replacement Service, Monday - Friday

B)  8-4 hour response agreements with the maintenance cover time as follows:-

 1) Office Hours:- Monday - Friday, 0900 - 1700 excluding bank and public holidays

 2) 24 X 7:-  24 Hours per day, 365 days per year including bank and public holiday

  We offer a three year agreement for the price of 30 Months. Please note that maintenance terms and conditions apply

 

 

  • Training and Commissioning
    for both technical and general users of these new systems

We offer various support services from the UK for the products we supply. KVM Choice are approved top level suppliers of the leading brands: Raritan, Aten, PDUeX, Tripp-Lite, Rose Electronics, Adder Technology,  and Austin Hughes.

We provide the best advice for the service that's right for you - to help you look after & expand your system as your needs grow and technology changes.

 

Call us on + 44 (0) 845-899 5010  for more info.

 

" We never forget the choice is yours.
PDU Choice."

 

PDU Choice is a trading name of KVM choice Ltd

© KVM Choice Ltd and its licensors | Office: KVM Choice Ltd 5, The Square Bagshot, Surrey GU19 5AX | Registered in England and Wales Number 4490681
PDU Switch Specialists & Accessories from Adder, Raritan, Avocent, Rittal & Rose, UK based